Privacy policy - Richesses d'Afrique SAMAF

PERSONAL DATA PROTECTION POLICY

When browsing our site, you are required to provide us with personal data. We thank you for your trust and would like to inform you here about the use of your data as well as your rights.

THE DATA CONTROLLER

The personal data processing manager is Jeansmi SAMAF KINUTU, whose contact details you will find in the legal notices. Our data protection officer is Jeansmi SAMAF KINUTU, reachable at contact@richessesdafrikasamaf.com.

Richesses d'AfriKA SAMAF is committed to protecting the privacy of users of the site, buyers registered on the site and the confidentiality of information provided by them through the site.

PURPOSES OF DATA COLLECTION AND PROCESSING

We collect the data you provide to us when you place an order or when you contact us. Mandatory fields are indicated as such. The personal data collected on our site are used to process orders and manage the commercial relationship (deliveries, invoices, after-sales service). All information collected as part of their use of the site and / or their registration on the site is held by Richesses d'AfriKA SAMAF as confidential.

RECIPIENTS OF PERSONNAL DATA AND DATA TRANSFER

The recipients of your personal data collected on our site are first and foremost ourselves for the processing of your orders and the management of the customer relationship. To enable the execution of the contract binding us, we transmit the data to our payment or payment security providers, our delivery providers, our business partners. The transmission of personal data to these service providers only takes place within the framework of the necessary performance of the contract.

STRIPE

privacy@stripe.com

Stripe allows us to process your payment. It's a fast and secure way to accept debit or credit card payments online. Consult our T & Cs in relation to the processing of your banking data.

PAYPAL

SARL et Cie, S.C.A.

22-24 Boulevard RoyalL-2449 Luxembourg

demande@paypal.frPayPal (Europe)

Paypal allows us to process your payment securely anywhere in the world.

COLISSIMO

La Poste - BP 10245 - 33506 Libourne

Cedexmesdonneespersonnelles.laposte@laposte.fr

Transport provider (home delivery and relay point)

INTEGRATION OF THE TRUSTED SHOPS TRUSTBADGE

The Trusted Shops Trustbadge is inserted on this page to display our Trusted Shops trust mark and all the opinions collected or to offer buyers Trusted Shops products after an order. These operations serve to protect our overriding legitimate interests in the optimal marketing of our products in the context of a balancing of different interests. The Trustbadge and related services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. When you consult the Trustbadge, the web server automatically records a "log file" indicating, for example, the name of the requested file, your IP address, the date and time of the consultation, the volume of data transferred and the Internet service provider from which the request originated (access data). These access data are not used, they are automatically overwritten no later than eight days after the end of your consultation. Further personal data is transmitted - to Trusted Shops only - if, after completing an order, you have chosen to use Trusted Shops products or if you have already registered for this use. In this case, the contractual agreement between you and Trusted Shops applies.

YOUR RIGHTS

You have the right to obtain free information about your personal data stored with us and to request, where appropriate, the correction, limitation of processing, portability of data or their deletion. As a person concerned by the processing of personal data, you have the following rights :

"Under article 15 of the GDPR, you have a right of access to personal data concerning you.

En vertu de l'article 16 du RGPD, vous disposez d'un droit de rectification, dans les meilleurs délais, des données personnelles qui sont inexactes. Vous disposez du droit de demander que ces données soient complétées.

Under Article 16 of the GDPR, you have the right to rectify, as soon as possible, personal data that is inaccurate. You have the right to request that this data be completed :

- exercise of the right to freedom of expression and information

- compliance with a legal obligation

- a reason of public interest

- the establishment, exercise or defense of legal claims. Under Article 18 of the GDPR, you have a right to restrict processing in cases where :

- you dispute the accuracy of the data

- the processing of data is unlawful but you oppose their erasure

- we no longer need your data but it is still necessary for you to establish, exercise or defend your legal rights.

Under Article 20 of the GDPR you have a right to receive your data in a structured, commonly used and machine-readable format (right to data portability),

Under Article 21 of the GDPR, you have a right to object to data processing.

Under Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. "

For any question relating to the collection, processing or use of your personal data, for any request for information, correction, blocking or deletion of data as well as for any withdrawal of the agreements given or any opposition to use particular data, please contact the following person Madické DIAW, madicke.diaw@richessesdafrikasamaf.com.

Cookies indicating the passage of users and buyers registered on the site are also present on the site to allow the service to be personalized. Cookies record information relating to navigation on the site, and store information entered during visits to the site. Thus, site users and buyers registered on the site will not need to enter them again on their next visits. Other tools also store information relating to navigation on the site (the pages viewed, the date and time of the visit, etc.).

COMMERCIAL PROSPECTING BY EMAIL WITH NEWSLETTER SUBSCRIPTION

We send you commercial prospecting by email on the legal basis of your express consent obtained when you subscribe to the newsletter or when you check the "receive the newsletter" box on the purchase summary page. If you no longer wish to receive commercial prospecting by email, you can let us know at any time by one of the following means :

• click on the unsubscribe link in each email • send an email to the contact form

• in "My account" or in the customer area, go to the Newsletter section and uncheck the corresponding box

After you unsubscribe, we delete your e-mail address, unless you have expressly consented to a further use of your data or if we reserve the right to a wider use of the data, authorized by law, and of which we you inform in this statement.

REGISTRATION OF BANK DETAILS

To improve your shopping experience, we suggest that you store your bank details so that you do not have to enter them with each new order. The legal basis for recording your bank details is your consent. Thus, your bank details (card number, expiration date, name of the holder) are only stored if you have given your prior consent to do so. We will never memorize the visual cryptogram located on the back of your bank card.

All your cards registered with us are visible in the "my account" section, subject to SSL security. These cards can be deleted at any time.

Richesses d'AfriKA SAMAF will be able to read all of this information on subsequent visits by users and buyers registered on the site. Anyone can oppose the registration of cookies by configuring their browser.

Richesses d'AfriKA SAMAF does not transfer the personal data of users outside the European Union.

RIGHT OF OPPOSITION

Insofar as we process personal data as explained above in order to safeguard our legitimate interests which prevail when balancing the respective interests of the parties, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right of objection on grounds which arise from your particular situation. After exercising your right to object, we will no longer process your personal data for these purposes, unless we can justify compelling legitimate reasons for this processing which outweigh your interests, rights and freedoms, or if the processing participates in the assertion, exercise or defense of legal rights.

This does not apply if the processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose.

In accordance with the law, users and buyers registered on the site have a right of access, rectification, opposition for legitimate reasons and deletion of personal data concerning them. To exercise these rights, everyone is invited to contact Richesses d'AfriKA SAMAF by e-mail at contact@richessesdafrikasamaf.com.